Shipping Policy

GENERAL SHIPPING RULES:

1. All orders placed post 12:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per the given timelines.

2. Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically processed for dispatch on Monday or Next Working day evening. There is no courier service or pickups on Sunday or any Government Holiday hence we have restricted dispatch timelines due to the limited shelf life of our products.

3. Orders booked during any festival month might be a delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like shortage of stock, overloaded shipments for delivery.

4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be the sole responsibility of the customer only.

5. In case of, tampered/damaged or any suspicious mishandling of the parcel before receiving/final delivery, either kindly don’t accept the order or if accepted then leave the required remarks on the POD (Proof of Delivery) before signing of the parcel. Also, make a video/ & proof of the unboxing the parcel in any of the above circumstances, so necessary action can be taken against the said shipping partner.

GRIEVANCE CELL:

1. All product and shipping related concerns will be entertained within 24 hours of delivery only.

2. Pictures of concern are a must.

3. All email should be marked to contact us at gokulsweets.in@gmail.com

CASH ON DELIVERY: Currently unavailable