Terms and conditions

1.      Courier/ delivery agent is engaged on behalf of the customer hence is customer’s agent and GOKUL FOOD PRODUCTS is not responsible for deficiency, if any, on his part.

2.      In case of Loss/ Damage/ Late Delivery on part of GOKUL FOOD PRODUCTS Max. Liability terms will be cost of the product only.

3.      GOKUL FOOD PRODUCTS shall not be liable in any event for any consequential or special damage or other direct/ indirect losses, or hurting of emotion, or sentiments howsoever arising whether or not, GOKUL FOOD PRODUCTS is responsible.

4.      Delivery to International locations are subject to custom clearance of destination country.

5.      International shipment addressed to residential apts. Will be delivered at society office only and not to specific consignee.

6.      Deliveries are made only at the address given, not to the specific consignee.

7.      Deliveries at hostel addresses will be delivered at college reception / in ward’s office only and not to specific consignee.

8.      Goods are sent with utmost care, however can be de-shaped in transit and the supplier can not be held responsible for the same.

9.      Quarantine Charges/ Custom Inspection Charges as per the destination Government/Country’s law, will be borne by the consignee.

10. In case of any mistake or misdiscription of non providing of right address/ Pin/ Zip code resulting in non delivery or delay in delivery GOKUL FOOD PRODUCTS/ Courier Co. can not be held responsible in any way and there shall be no entitlement for refund of any sort whatsoever.

11. Min. Transit time : Domestic –  3 to 7 working days. Priority delivery – 2 to 4 working days. Any delay will not be taken as deficiency in service by GOKUL FOOD PRODUCTS/ Courier Co. I’ve read and understood the terms on original/shipper copy & I agree and abide by the same and hereby waive my right of objection against the above terms.